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* Delivery Times During Covid 19
All postal carriers have been affected by COVID-19. Usual delivery timeframes are off-kilter as couriers work to find routes, by land and air, to deliver your packages safely and hygienically.You can track your delivery time anytime, by clicking on the provided link in your email. Please check the website of your local carrier for the most up to date information about their services.
If you would like to request a return for a product purchased through ehplabs.co.uk, please contact EHP Labs Online Customer Service.Online Chat: Available 24/7 on ehplabs.co.ukEmail: uksupport@ehplabs.comAny return request must be made to the original store within 30 days of purchase. Returns request for a product purchased online via the website will not be accepted by any of our partner stores.
Please contact our Online Support Team via live chat or email with the following:
Requirements to be eligible for a return
Can I cancel my order?
If you request to cancel an order, you must contact EHP Labs via our online chat or email. However, please be aware that we cannot guarantee the request as it may have already been dispatched.If your order has already been dispatched and you still wish to cancel, please do the following:
This will create a return to sender, which can take up to 10 days. Alternatively, you can return the parcel at your own expense. Refunds will only be applied once all items are returned in unopened/unused packaging. Please choose products carefully. We do not accept returns for opened/used products if:
Neither EHP Labs nor the products we sell, claim to treat or cure any diseases or conditions. We provide nutritional supplements that are intended to support you as part of a well-balanced diet. EHP Labs is not health care professionals, therefore any information and advice you receive should not replace the medical advice provided to you by your healthcare professional. We recommend that you always seek appropriate medical advice before consuming any nutritional supplements.
If you have received a damaged/faulty or incorrect product from EHP Labs, please email uksupport@ehplabs.com with the following:
We will contact you directly as any exchanged or refunded items must be returned to us for any compensation to be supplied.
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